Chris Hubbell's Experience:
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Manager at The Real PC Store
February 2004 - August 2009? As a retail computer store, we sold parts as well as new and used systems. We specialize in performing repairs in-house and on-site. ? We also installed point of sale and surveillance systems. I was responsible for the day to day operations, as well as marketing, setting up the facility, and all legal and accounting matters. ? I continue to execute service contracts for several national companies including Geeks on Time
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Manager at Odyssey Computers
July 2001 - January 2004As a Retail store manager and also the lead technician & networking professional in the company, I managed all aspects of the daily operations of the retail front. I installed and managed the companies POS system based on SQL and crystal reports. I developed relationships with manufacturers, distributors, wholesalers and liquidators. I broadened our customer base, and enhanced our relationships with our reseller customers. I have strived to improve our company's marketing image, and improve communication. I have taken our employees strengths and utilized them in a more efficient manor; improved our staff's moral and created an environment of growth. I have brought greater organization to all processes within our store. I have also implemented the "eCommerce" aspect and internal network infrastructure of our store. I also lead our staff into providing external solutions for our customers. These include small LAN/WAN design, creating software solutions to unique problems, and developing point of sale systems for many diverse businesses, ranging from pizza delivery, to specialty retail. I assisted the technicians in resolving everyday issues and helping them become more productive.
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Help Desk Manager at Legal Placements
April 2001 - June 2001? Provided technical leadership to the existing helpdesk for their clients such as Bowne & Cromwell Mooring. I was contracted to solve ongoing customer service issues.
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LAN & Exchange Administrator at Sapphire Technologies
October 2000 - June 2001? As an Employee of Sapphire Technologies, I was contracted to work for Global Telsystems (GTS), a large European backbone provider. I was the sole member of the information systems department located in the United States. ? I was responsible for all servers, workstations & network printers located in the United States. I supported twelve Windows NT servers, including one MS Exchange server. ? In addition to supporting over one hundred local user & about forty remote users in the
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IT Integrator at The Logical Choice, Inc
April 1999 - August 1999? Design and develop Windows NT solutions for external customers. I was responsible for researching the customers needs then developing a custom solution for that customer. These solutions included entirely new networks that were built from the ground up. Workstations were assembled from parts and all software was installed on a model computer then replicated to the other workstations using image-casting software. Servers were assembled from parts, then Windows NT installed and configured to meet the customers needs. A method of Internet access was selected and implemented; in some cases an Exchange server was installed and configured. For particular customers remote access solutions, network printing solutions, central storage and backup, as well as extensive logon scripts were developed.
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Senior PC Technician / Network Administrator at Access Computer, Inc
February 1997 - February 1999? Build and repair personal computers for external customers. Develop solutions for customers that included POS systems, Windows 3.11 and Windows 9x peer-to-peer networks, Windows NT client server networks for over 150 users. I routinely designed and installed Ethernet cabling and rack mounted enclosures. I as responsible for hardware and software repairs of desktop PCs as well as notebook PCs. My internal responsibilities included a migration from Novell to Windows NT 4.0 adding and configuring security for all users, email account management, network printer maintenance & repairs, supporting users and planning upgrades, additions and changes to the network environment.
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Helpdesk Level 1 at The Answer Group
February 1996 - January 1997Provide technical support for Compaq Presario owners including networking, software and hardware issues.
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Cabling Installer at Information management Group
November 1995 - January 1996Installation of CAT5, CAT4, Coax, and IBM type 1 cable as well as patch panels, hubs, switches, and full 19" rack systems for enterprise and government customers.
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Service Manager at GeeksOnTime
April 2010I provide remote support for customers as well as dispatch and manage field technicians.
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